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Meet Our Team of Professionals

Dave Burr, SalesInSync, www.salesinsync.com, has 20 years experience spread over most key business areas including IT, Sales, Marketing and Operations. At General Electric he managed large scale factory automation projects for companies including Martin Marietta (Patriot Missile), Ford Motor Company (Odometer Assembly), and Kwikset (Interior Lock Assembly). Dave created web-based SalesInSync, used by major companies across the US, to assist organizations in "owning markets" and creating a market information system to help companies dramatically increase sales. Dave's strong technical ability in addition to his sound business expertise was a valuable asset at Interlake Corporation where he ran the marketing operation and led product development initiatives that resulted in millions of dollars of increased sales.


Alicia Dale, founding partner of Full Circle Management, brings over 15 years sales and marketing experience consultative selling solutions with a special expertise in Internet solutions. She offers strategic selling training programs to teach sales reps to reach top decision makers which results in shorter sales cycles. Alicia has built a reputation for devising flexible solutions that are ready to implement quickly and efficiently so clients realize immediate results. Alicia is trained in the 6 sigma quality principals and has experience working with firms such as Ryder Truck Leasing, GE Capital and Harris Bank.


Stephen L. Crook, Stephen L. Crook and Associates, (www.slcrook.com) 20 years experience as a salesman, sales and marketing trainer, sales and marketing consultant and sales manager. He has extensive experience in developing new business, marketing and database strategies, and personnel to generate sales leads. He provides the powerful lead generation infrastructure called the Prospect Intelligence Center (PIC). PIC is the software and hardware, telemarketing staff, plus the other infrastructure necessary for a highly successful telemarketing program.


Rich Morrow, Full Circle Management, with a Masters in Education from Northern Illinois University, has 10 years of teaching experience and over 10 years of corporate sales experience at companies including Mack Truck Leasing and Ryder Transportation Services. Before joining FCM to conduct Company-Specific Sales Training, Rich used his unique background at Leadership Results where he consulted with clients and facilitated seminars in Effective Personal Productivity and Effective Supervisory Management. Rich has a special expertise in helping sales reps realize their full potential and produce maximum results in a positive environment.


Joyce O'Connor, Full Circle Management, with a degree in behavioral science, has three decades of business experience, over twenty years of sales experience and has been involved in the development and implementation of marketing and telemarketing programs for over a decade. She brings a vast knowledge of the contract furniture industry and it's selling process. She has trained and mentored telemarketers and sales reps and assisted management with strategic account planning with their sales force. She has proven expertise and credibility in the business community.

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